Privacy Policy

Privacy Policy – NauticoTech.com
Effective Date: January 18, 2025

Nautico Solutions SRL (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy explains how we collect, use, store, protect, and disclose information through our website nauticotech.com (“Website”) and in connection with our virtualization, cybersecurity, web design, web development, software integration, and online store operations (“Services”).

By using our Website or Services, you agree to the terms of this Policy. For full legal terms, please review our Terms and Conditions.

1. Company Details

Nautico Solutions SRL

  • Head Office (Bucharest): Street Fabrica de Glucoza, nr. 6-8, Sector 2, Building 4, Scara A, Floor 9, Apartment 50, Postal Code 020332

  • Branch (Craiova): Street Sfintii Apostoli nr. 29, Dolj, Postal Code 200392

  • Country: Romania

  • CIF: 42089926

  • RC: J16/23/2020

  • Email: [email protected]

2. Types of Information We Collect

We collect two types of information:

  • Non-Personal Information: IP address, browser type, language settings, referring URL, and other analytical data.

  • Personal Information:

    • Name, email address, phone number, company name, billing and shipping address

    • Account credentials (username, password)

    • Order history, invoice data, and communication records

    • Payment details (processed securely via third-party payment processors; we do not store payment data)

3. When and How We Collect Information

We collect information when you:

  • Register an account

  • Place an order or request a quote

  • Subscribe to marketing updates

  • Submit contact forms or engage with live chat (e.g., via https://tps.xyz)

  • Interact with our Website, including through cookies and tracking pixels

We also collect data through Facebook Pixel and analytics tools for marketing and ad performance.

4. Use of Information

Your data may be used to:

  • Process orders and deliver physical products (e.g., servers)

  • Provide web development and IT services

  • Manage user accounts and support interactions

  • Process payments securely via third-party services

  • Generate invoices and comply with tax regulations

  • Send operational or marketing emails (with opt-out option)

  • Conduct analytics and performance optimization

  • Improve site security and functionality

5. Legal Bases for Processing (GDPR)

We process data under one or more of the following bases:

  • Your consent

  • Contractual necessity

  • Legal obligation (e.g., invoicing, tax reporting)

  • Legitimate interest (e.g., marketing, analytics, fraud prevention)

6. Disclosure of Information

We may share your information with:

  • Payment processors and e-commerce service providers

  • Shipping and logistics providers

  • IT infrastructure and hosting services

  • Legal authorities (if required by law)

  • Business partners or successors in the event of merger or acquisition

All third parties are bound by confidentiality and data protection agreements.

7. Payment Processing

All payments are handled securely via trusted third-party providers that comply with industry-standard security practices (e.g., PCI DSS). We do not store or process your credit card or banking data on our servers.

8. Retention of Data

We retain your data only as long as necessary for:

  • Order fulfillment and support

  • Legal compliance (e.g., tax, warranties)

  • Customer service and future purchases

You may request deletion of your data unless legally restricted.

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tools to:

  • Maintain session security

  • Analyze visitor behavior

  • Deliver targeted advertising (e.g., Facebook Pixel)

You may manage cookies through your browser or request assistance via [email protected].

10. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccuracies

  • Withdraw consent

  • Request data deletion (with limitations)

  • Object to direct marketing or automated profiling

For any such request, contact: [email protected]

To unsubscribe from marketing communications, you can use our dedicated Unsubscribe Page.

11. Children’s Privacy

We do not knowingly collect data from individuals under 13 years of age. Contact us immediately if such data has been submitted.

12. Security Measures

We use technical and organizational safeguards such as:

  • SSL encryption

  • 2FA for admin access

  • Bot and intrusion protection

However, no method is 100% secure. Users are encouraged to use strong passwords and secure their own systems.

13. Data Breach Notification

In the event of a data breach, we will notify affected users and appropriate authorities within the time frame required by law.

14. Region-Specific Rights

EU/EEA (GDPR): Full rights to access, correct, delete, and restrict use of personal data.
California (CCPA/CPRA): Rights to know, access, delete, and opt out of the sale of personal data.

15. Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date. Continued use of the site implies acceptance.

16. Contact Us

For privacy-related questions, rights requests, or cookie management assistance:

Nautico Solutions SRL
Email: [email protected]
Website: https://nauticotech.com

Last Updated: January 18, 2025