Effective Date: January 18, 2025

Nautico Solutions SRL (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this privacy policy (“Policy”). This Policy explains how we collect, use, maintain, protect, and disclose information on our website nauticotech.com (“Website”) and the related virtualization, cybersecurity, web design, web development, software integration services, and online store operations (collectively, “Services”).

By accessing and using our Website and Services, you acknowledge and agree to the terms of this Policy.

1. Automatic Collection of Information

When you visit the Website, our servers may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system type and version
• Language preferences
• Pages visited and duration of visit
• Referring website or source

This data helps us monitor Website performance, detect security risks, and improve the user experience. It is not linked to specific users.

2. Collection of Personal Information

While browsing the Website, you are not required to provide personally identifiable information. However, to access certain Services, create an account, place an order, or interact with Website features, we may collect:

• Account details: Username, unique user ID, password
• Contact information: Email address, phone number, mailing address
• Personal identifiers: Full name, country of residence
• Company details: Company name, company identification number
• Payment information: Credit card details, bank account information (processed via Stripe)
• Shipping information: Address and other related details (if applicable)
• Order history: Records of previous orders, invoices, and transaction data
• Communication details: Contact form submissions, messages through integrated contact tools such as WhatsApp, and the private chat system hosted on https://tps.xyz

Some of this information may be collected from third-party sources, including social media platforms and affiliates.

3. Privacy of Children

We do not knowingly collect Personal Information from individuals under 13 years of age. If you believe a child has provided us with their information, please contact us, and we will take appropriate action to delete it.

4. Use and Processing of Collected Information

We act as both a data controller (determining the purpose of data processing) and a data processor (processing data on behalf of third parties). Your Personal Information may be used to:

• Create and manage user accounts
• Facilitate account recovery
• Process and manage service orders and product purchases
• Deliver virtualization, cybersecurity, web design, web development, and software integration services
• Process payments securely via Stripe
• Send administrative, marketing, and promotional communications
• Provide customer support, including chat interactions via https://tps.xyz
• Generate and allow the download of invoices
• Conduct research, surveys, and request feedback
• Improve Website security and functionality

We process data based on your consent, contractual obligations, legal requirements, and legitimate business interests.

5. Payment Processing

We collect payment-related information, such as credit card details and bank information, to process transactions securely through Stripe, our third-party payment processor. Stripe adheres to PCI DSS standards to ensure the security of payment transactions. Payment processors have their own privacy policies governing the use of your payment data.

We do not store or process credit card information directly on our servers; all transactions are securely handled by Stripe.

6. Managing Your Information

You can update, modify, or delete your Personal Information by accessing your account settings on our Website. In certain cases, we may retain your data to comply with legal obligations. You can also contact the Website support team to request data deletion or unsubscribe from communications.

7. Disclosure of Information

We may share your Personal Information with third parties only when necessary, including:

• Service providers who assist in Website operations
• Payment processors (Stripe) to handle transactions securely
• Shipping providers (if applicable) for order fulfillment
• Legal authorities when required by law
• Business transfers in cases of mergers or acquisitions

Third parties are contractually obligated to protect your data and use it only for designated purposes.

8. Website Security Measures

Our Website is protected by a custom cybersecurity system designed to prevent unauthorized access, including:

• Protection against bots, DDoS attacks, hacking attempts (such as SQL injection), and other forms of intrusion
• Two-factor authentication (2FA) for administrator access
• Paid SSL certificate, which can be verified at the bottom of the Website’s front page

9. Retention of Information

We retain your Personal Information for as long as necessary to fulfill contractual and legal obligations. Data may be stored longer for dispute resolution, regulatory compliance, and fraud prevention.

10. Transfer of Information

We may transfer and process your information in countries outside your jurisdiction. If required, we implement safeguards such as Standard Contractual Clauses to ensure adequate data protection.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your Personal Information
• Correct inaccurate or incomplete data
• Request deletion of certain data
• Restrict processing under specific conditions
• Data portability for transferring your data to another provider
• Withdraw consent for data processing (where applicable)

To exercise your rights, contact us at [email protected]. We may require identity verification before processing your request.

12. Cookies and Tracking Technologies

Our Website uses cookies and tracking technologies through a privacy-compliant cookie management tool that:

• Enhances website functionality
• Analyzes user behavior
• Improves security

Third-party vendors, including Facebook, may use cookies, web beacons, and similar technologies to collect or receive information from our website and use that information to provide measurement services and targeted ads. You can manage cookie preferences through your browser settings. Contact the Website support team for assistance with cookie preferences or data deletion. For more details, refer to our Cookie Policy.

13. Facebook Data Collection and Targeted Advertising

We use tools such as the Facebook Pixel to help us understand how users engage with our Website and to optimize our advertising efforts. These tools may collect or receive information from our Website and use it to provide measurement services and targeted advertisements. You can learn more about how Facebook collects and processes data in its Data Policy. You can opt out of the collection and use of information for ad targeting by visiting the Digital Advertising Alliance’s opt-out tool or by adjusting your ad preferences on Facebook.

14. Data Security

We implement reasonable security measures to protect Personal Information from unauthorized access, disclosure, or loss. However, no system is 100% secure, and we encourage users to keep login credentials confidential.

15. Data Breaches

If a data breach occurs, we will notify affected users and relevant regulatory authorities as required by law.

16. Region-Specific Privacy Rights

EU/EEA Residents (GDPR Compliance)

EU/EEA residents have specific rights under GDPR, including the right to data access, correction, deletion, and restriction of processing.

California Residents (CCPA/CPRA Compliance)

California residents have rights under CCPA and CPRA, including the right to know what personal data is collected and request its deletion.

17. Policy Updates

We may update this Policy from time to time. Any changes will be reflected with a revised “Effective Date,” and we may notify you via email or on the Website. Your continued use of our Services after updates constitutes acceptance of the revised Policy.

Nauticotech, a brand by Nautico Solutions SRL, is an independent service provider and is not affiliated with, endorsed by, or in any way officially connected with any of the commercial platforms or technology providers mentioned on this website. All product names, logos, trademarks, and registered trademarks are property of their respective owners. Any use of these names, logos, or brands is for identification purposes only and does not imply any endorsement or partnership.

18. Contact Information

For questions or concerns regarding this Policy, please contact us at:

Email: [email protected]

Last Updated: January 18, 2025